Talk to us:  07 574 1134

Customer Feedback

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We are successful when we have completed a project our clients are delighted with and that they have a space they adore. Below is some of the feedback from clients who feel we have achieved just that.


quoteI just wanted to take this opportunity to say thank you for all your help and your wonderful service over this build. Of all the businesses we have dealt with yours is the "shining star". Your customer service, professionalism, expertise and friendliness as been wonderful and has really helped to make the process easier. It doesn't matter who I have dealt with or spoken to at your office, the level of service is always of the same high standard.

Thanks Sally and please pass on my thanks to Sheree too for all of her work on our behalf. We will be using you again and recommending you to everyone!"

Julie Walker

quoteWhat can I say about Sally Lines and her girls, in a word, clever, in every way.

We employed the services of Sally to help us with interior design for our new home on the farm. Creating a lodge-like family home that fits our rural lifestyle was important to us but we also wanted something that looked cool but wasn’t city slick, and that is exactly what we got. We so loved working with Sally who worked alongside us to create a new home that we are in love with.

The relationship she built with us, the design she provided and the final result is something we will love for years to come. Thank you Sally Lines.”

Helen & Bruce Donald, Tirau



quote It was a pleasure working with Urban Lounge Interiors. 
I was in the final stages of completing major building renovations on my home when I met with them. They came to my house, listened to my ideas (albeit them limited) on design and colour and built on them by making suggestions based on my rooms’ sizes, layouts, and existing furniture and fabrics.  Whilst budget was not a deciding factor, I appreciated the fact that they incorporated much of my original furniture by “upcycling” it to reflect a more modern look.
My experience with Urban Lounge Interiors was excellent. They listened to my thoughts but also gave me advice and suggestions - which I welcomed! The time and effort spent was very much appreciated and I would highly recommend them to anyone thinking of hiring an interior designer to assist them in making their house a more desirable home."

Glenn, Mt Maunganui


quote The experienced team at The Urban Lounge Interiors have been my designers of choice on several different projects both Residential and Commercial over a 10 year period. Most recently the talented team recreated my Hair and Beauty salon in Papamoa - The Lounge Hair and Beauty.

My brief was to create a unique and beautiful retreat space where clients could feel relaxed and pampered in a calm and luxurious environment - to escape the pressures of their busy lives for a few hours. The Urban Lounge team transformed that brief into a reality with gorgeous designs and concepts to create a beautiful space that is amazing to step into.

From the onset, the team were extremely professional and efficient giving me the piece of mind and confidence to relax and enjoy the entire project. Their attention to detail and experienced industry knowledge gives you as a client total confidence in all their design recommendations
If you are truly looking to create an exceptional space, either residential or commercial and quality is paramount to you, then you simply need not look any further than The Urban Lounge."

Tonia Procter, Owner, The Lounge Hair & Beauty


quote From the moment we first met and engaged Urban Lounge it was clear they were a knowledgeable, creative and very personable team. Throughout the process they were fantastic. Nothing was too much trouble and they had some super ideas and a keen eye for detail. Such that a quality result was achieved on time and within budget.

Thanks ladies we adore our apartment."

Andy & Liz McDowell, Auckland


quote We employed the services of Urban Lounge Interiors to refurbish our offices in 2012/2013. This project involved revision and recommendation of how our office spaces would function and also selection of flooring, paint colours, window treatments, kitchen materials, office furniture and wall art. We also utilised their project management services to manage the implementation of this refurbishment on our behalf. In short, their team were an integral part of this process from the very early stages of the project right through to the very end.
Their interior design selections were a great fit with our branding and the choices made have totally transformed the look and feel of our offices, making them far more functional and professionally presentable. Their effective project management ensured that we were on-brief, on-time and on-budget for the entire project and the disruption to the day-to-day running of our business was completely minimal.
When aspects of the project needed to be amended due to changes in our initial brief, we all worked together to problem solve and create solutions that were practical and relevant.
We would highly recommend their services to others and would certainly work with them again in the future.”

Mike Morrison, Director, TPT Group


  quoteWaihi Beach TOP 10 Holiday Park Resort has chosen to use Urban Lounge Interiors to design the interior of our units and reception, as well as providing guidance to colours on the outside. Vicki and I have learnt in our 18 years in the industry to use those who are leaders in their field to provide their expertise who in turn make us more successful.

We are generalists as managers/owners and have learnt that by using people who actually know what they are on about, always results in a much better outcome, for our business. We are about being the best we possibly can be in our sector, and know that we can only achieve this better, through others.

Urban Lounge Interiors has taken the time to know our sector in the hospitality industry and has consistently delivered to us outcomes that impress our guests - and it hasn't cost us a fortune.

By using Urban Lounge Interiors to guide you through this process will result in an improved product for your guests and so in turn the whole sector benefits."

Ian & Vicki Smith, Owners, Waihi Beach TOP 10 Holiday Resort



quote The Urban Lounge team provided a 'single source service' in respect to the design and supply of furniture, white-ware, and window treatments to Belvedere, a 26 unit travellers accommodation complex located in central Wanaka.

Their contemporary designs were particularly appropriate, decor timeless and delivery and installation completed within difficult time frames set. Subsequent feedback from both the Apartment investors and travelling public has been outstanding.

Newcrest Group Limited has undertaken numerous multi-unit residential developments over the years ranging in size up to 114 units and Christine Morris and the Urban Lounge Team can be justly proud of their performance. They were positive contributors, made it easy for us and we look forward to working together again on the next Newcrest Residential project."

Tim Dromgool, Director, Newcrest Group Limited


quote As a particularly busy "trust" our board continuously walks the fine line between the resources we have, budgeting constraints and the need for improved facilities for our children. Therefore to work with the team at Urban Lounge Interiors, a company that not only respected our budget, but worked hard to give us good value for money, plus their ability to interpret the specific needs of our camps, made the execution of the completed project so much easier and enjoyable.

To see the look on the children's faces, when they arrived to enjoy bright fun colours, easy to make beds, and well designed layouts was pure joy."

Dr Inkpen, Chief Executive, Te Puna Whaiora Childrens Health Camp

As you can see, our clients are delighted with our services. We invite you to contact us to see how we can assist with your next design project.


P :   +64 7 574 1134

31 Totara Street
Mount Maunganui
Bay of Plenty, 3116
New Zealand​


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